Sales

Seymour Hunter can offer inbound and outbound sales calls:

Inbound
We fulfil the role of an order taker with the in-depth product knowledge to make sure customers get the best solution to their problem. Sometimes this may just be advice. However, we can hold key parts in stock in our warehousing facilities which enable us to deal with the call, take the order, perform the financial transaction, ship the part to the customer (pick, pack & dispatch) and then provide a full reporting service back to you, the client.

Outbound
Often a manufacturer will have a list of customers and prospects. With this information our sales team can make the right calls to sell further products, services or cleanse the data. Once a need has been identified, we can proactively sell on your behalf.

We will write the sales scripts, (but you retain editorial control), determine the effective CRM scripts and provide full CRM reporting so vital customer information is not lost.

Technical support
We provide a bespoke solution, which can mean anything from problem solving over the telephone to managing the complete repair of a piece of equipment....[read more]

CRM
All our service solutions contain an element of Customer Relationship Management....[read more]