Call Centres

Would you like to improve your customer service and knowledge whilst controlling your costs?

If you answered yes, then Seymour Hunter should be your next telephone call!

Dealing with customer calls can be a major headache, get it wrong and you've lost your customer and all their prospective sales. Get it right however, and you can meet your customer's high expectations and be cost effective.

Seymour Hunter get it right because we provide a bespoke customer support service which starts with a detailed analysis of your business processes. Substantial product knowledge combined with an understanding of the target market helps us establish a template for your call centre service. We are an efficient, cost effective team who can handle your incoming calls, e-mails, fax and web contact; allowing you to concentrate on your core competencies.

Your customers get the service they deserve.

Our range of call centre services can be divided into the following discreet areas. These can be selected individually, but in reality our existing clients find that a carefully crafted package provides the best overall solution.

Trust us to manage the relationship between you and your customers!

Technical support
We provide a bespoke solution, which can mean anything from problem solving over the telephone to managing the complete repair of a piece of equipment....[read more]

Sales
Seymour Hunter can offer inbound and outbound sales calls....[read more]